It means that your account needs to be validated.
In order to authenticate your players account you will need to send a photograph of your Identification Card or Passport, legible with all 4 corners of the document visible.
We recommend you to send the document directly to our website via the document upload feature available at:
Computer: “Menu Account” (icon in your upper right corner) » “Account » Make a withdrawal » Send my documents”.
Mobile device: Select Icon (in your upper right corner) » Withdraw » Send my documents”.
Only after we validate your account it will be possible to make deposits, play, bet and have access to our bonus offers.