If you are a new user and have not yet received our 10€ bonus offer your account may need to be authenticated.
- For Portuguese citizens it will be necessary to send a photograph of your Citizen Card.
- For foreign citizens living in Portugal please send a photograph of your residence visa.
- For foreign citizens please send a a photograph of your ID Card or passport.
- For Brazilian citizens, living in Brazil, please send a photograph of your driver's License and Identification card or passport.
We recommend you to send the document directly through our website via the document upload feature available at:
Computer: “Menu Account” (icon in your upper right corner) » “Account » Make a withdrawal » Send my documents”.
Mobile device: Select Icon (in your upper right corner) » Withdraw » Send my documents”.
Only after your account is authenticated you will be able to access our offer bonuses.