I am Portuguese living in Portugal. How can I authenticate my account?

For Portuguese citizens registered with a Portuguese Citizen Card, the data is automatically validated.

However, if the information entered is incorrect or the automatic validation system is inactive, you will be asked to submit photographs of your Citizen Card, showing both the front and back, clearly legible, with all four corners of the document visible.

We recommend submitting the document directly through our website by accessing:

  • Profile
  • Settings
  • Security
  • Authentication

After submitting your document, you will be able to check its validation progress.

When you submit the document, the status will show as "Pending". Once it is being reviewed internally, you will see the status "Ongoing".

After receiving our response email, the status of your document will either change to "Validated" or "Refused".

If it is rejected, we suggest carefully reviewing our email and resubmitting the document as requested.

Only after verifying your account will it be possible to make deposits, play/place bets, and access our bonus offers.

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