For Portuguese citizens with a Portuguese identification card, the data is automatically validated.
However, if the data is filled incorrectly or the automatic validation system is inactive, you will be asked to send the photograph of your Citizen Card, double-sided legible, with all 4 corners visible.
We recommend you to send the document directly through our website via the document upload feature available at:
Computer: “Menu Account” (icon in your upper right corner) » “Account » Make a withdrawal » Send my documents”.
Mobile device: Select Icon (in your upper right corner) » Withdraw » Send my documents”.