It is possible that a bet remains marked as “Pending” even after the event has ended. This can happen for a few reasons:
🕒 The event has not yet been fully processed
Some events require additional validations or may have extra time (e.g., overtime, VAR, etc.) before being officially finalized.
📡 The official information has not yet been received by our platform
The validation and settlement of the bet depends on the official results being received from our providers.
✅ What should you do?
1️⃣ Wait a little while after the event has ended.
2️⃣ If the bet is still pending after that, please contact our team.
📧 You can contact us by email at support@estorilsoldigital.com
💬 Or via our chat (available on business days from 12:00 to 22:00)