I can't use my Freebet, what should I do?

Before attempting to use your Freebet, we recommend verifying if the conditions for its use are being met. See how below:

SPORTS APP / MOBILE

Simply scroll through the available options and go to:

  • My Gifts
  • Learn More

You will have access to the requirements for using your Freebet, as shown in the video below:

naoconsigoutilizaraminhafreebetoqfazer_EN.gif

Alternatively, you can also view the requirements directly in the bet slip, as shown in the video below:
naoconsigoutilizaraminhafreebetoqfazer2_EN.gif
 
NOTE - If you haven't installed our SPORTS APP yet, learn how to do it HERE.
 

DESKTOP

Simply access the Sports Betting tab, click on the "My Offers" option, where you will find the Freebets available. To check the requirements for using your freebet, simply click on the "Learn More" option:

In this example, you could only use your freebet on live events (pre-match events would not allow you to activate the freebet) and with a minimum total odd of 2.00.

 

 

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