Is your winning bet amount incorrect? Find out what to do 🧐

If you have any doubts regarding the credit of your bet, we are here to help clarify everything!

To help us analyze the situation quickly, you will need to contact our Customer Support and provide the Bet ID in question. 📝

🔍 Where can you find your Bet ID?

You can check your sports bet IDs on our website or through the App by following these steps:

On Desktop:

1️⃣ Click on the Sports Betting.

2️⃣ Access My Bets.

3️⃣ Select "Open" or "Settled".

On the App:

1️⃣ Open the Menu menu icon

2️⃣ Tap on Sports Betting

3️⃣ Click on My Bets (in the footer)

4️⃣ Select "Open" or "Settled"

💡 Bet ID Examples

To help us identify your bet, the code you are looking for will have a format similar to these:

  • Single Bet: SINGLE_18-02-22_20-59-24
  • Multiple Bet: COMBI_18-03-14_21-05-38

(You can use the images below as a guide to find the ID on your betslip)

📩 How to contact us?

You can contact our Customer Support at any time via:

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