In case of any doubt regarding the credit of your bet, we kindly ask you to contact our Customer Support and provide the Bet ID in question.
You can check the IDs of your sports bets on our website by accessing:
Desktop:
- Sports Betting Tab
- My Bets
- Select "Open" or "Settled," depending on your need
Mobile:
- Menu
- Sports Betting
- My Bets (footer)
- Select "Open" or "Settled," depending on your need
Bet ID Examples: SINGLE_18-02-22_20-59-24 (single bets) and COMBI_18-03-14_21-05-38 (multiple bets)
You can contact our Customer Support at any time via email at apoio@estorilsoldigital.com or, if you prefer, through chat, available on working days from 12:00 to 22:00.