Gaming should be fun and relaxing. If you think you are addicted to gaming, you can ask to be temporarily or permanently banned from gaming by means of this form. This means you will no longer be able to play games with real money on this website as well as in all legal portuguese websites and casinos. If you think you are addicted to gaming or if you need to talk to somebody about it, you can call the helpline “Linha Vida” on 1414 from 10.00 a.m to 6.00 p.m, on business days.
If you want to be excluded to online gaming websites, you can contact the Portuguese regulator SRIJ – Serviço de Regulação e Inspecção de Jogos directly or send them this form to proceed with the activation of the self-exclusion. For more information on responsible gaming, have a look at the regulator's official page at SRIJ – Serviço de Regulação e Inspecção de Jogos. The regulator's goal is to protect players.
For further information, please don’t hesitate to visit our Responsible Gaming page.
Do you have other questions? Please have a look in our FAQ Center.