My game just stopped, what should I do?

If a problem occurs in the launched Mac/HTML5 desktop game, you must take the following steps: 

1. Use the key combinations of Ctrl + Shift + L in any client area; 
2. In the opened dialog describe the problem in as many details as possible; 
3. Click Send. 

The log files will be sent directly to our developers in order to solve the issue. Please, let us know afterwards about the sent log files and the problem you faced via email, to apoio@estorilsoldigital.com. 

If a problem occurs in the launched mobile game (Android ou iOS), please take the following steps: 

1. Click the menu button on the top left; 
2. Select “Client Info” from the drop-down list; 
3. Leave a short description of the problem in the “Comment” field (optional) and click “Send logs to Support”