📌 The key word in these campaigns is "loss":
➡️ Example: If the campaign states "Minimum loss of €20 to receive the bonus," it means you must lose at least €20 during the promotional period to qualify for the cashback.
🔍 How is the loss amount calculated?
The calculation is based on your final balance, adding up all your wins and losses from your gaming sessions 🎰 (or sports betting, if applicable). Here are some examples 👇:
✔️ Example 1:
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You lost €10 in one session
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You won €15 in the next session
➡️ Result: Positive balance of €5 (you did not meet the loss requirement).
✔️ Example 2:
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You lost €15 in one session
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You won €10 in the next session
➡️ Result: Negative balance of €5 (you lost €5 overall).
📈 Where can you check your wins and losses?
You can check the details in your Game History 🕹️, specifically in the "Wins" column, where all positive and negative results from each session are shown.
👁️ To access your Game History:
➡️Profile
➡️History
➡️Casino Games
The full details of your sessions during the promotion can be found in your Game History, and the promotional period is always indicated in the campaign email 📩.
➡️ In your history, wins appear in green ✅ and losses in orange 🔶.
📊 Practical example:
Wins: €6.60 + €0.32 = €6.92 ✅
Losses: -€0.60 🔶
Now do the math:
€6.92 (wins) - €0.60 (losses) = +€6.32
⚠️ In this case, the final balance is positive €6.32, meaning there were not enough losses to qualify for cashback.
According to the campaign example, you would need to lose at least €20 to receive the bonus 🎁.
⚠️ Important points to keep in mind:
1️⃣ Even if you are just €0.01 short of the minimum loss requirement, the bonus will not be awarded. Always make sure you reach the exact required total! ⛔
2️⃣ In exclusive Newsletter 📩 offers, besides reaching the minimum loss amount, you must also play one of the promotional slots featured in the email 🎰.
3️⃣ All specific terms and conditions of the promotion are described in the campaign email. Please read them carefully to ensure you meet all the requirements!