Do you need help? Our Player Care Team is always available to help!
Through the “Help?” button available on desktop, mobile browser, in the bottom right-hand corner of the website, you will find all your answers.
In this widget, you have several ways to get the help that you need.
You can start by writing your question in the search engine. We have plenty of articles available in our Help Center to be displayed.
What if I need additional help?
Don't worry, you can also count on our Chat Team to help you out, on business days, between 12:00 and 22:00 (PT time), except on holidays.
Simply log in to your ESC Online account and, under the “Help?” button, click on “Live chat”. Then fill in the form and one of our agents will get back to you.
What if I need help outside live chat opening hours?
Simple! On the “Help?” button, click on “Leave a message” and fill in the form. Our email service is available every day. We will respond to your request as soon as possible!
You may also leave us a message by contacting us through our email: support@estorilsoldigital.com .
Player Care at ESC Online is a different league!