🔎 I forgot my username or registration email – what should I do?

To log in to your ESC Online account, you can use your username or registration email.

📌 This field is case-sensitive, so make sure you enter the details exactly as they were when you registered.

❗ However, if you can’t remember your username or email, you won’t be able to log in or access the live chat.

📩 In these cases, please send an email to support@estorilsoldigital.com, or click HERE to fill out our contact form on the Help Center.

👤 For security reasons, make sure to attach clear photos of both the front and back of your ID card, with all 4 corners fully visible.

Once we receive your message, our team will review the case and get back to you as soon as possible.

🤝 Thank you for your understanding — we're here to support you!

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