🔄 Pending deposit? Here’s what might have happened:
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You used an incorrect payment reference
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Payment provider is experiencing delays
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Temporary system maintenance
✅ If you paid via Multibanco (Hipay):
Check if the reference and entity were correct, and if the amount wasn't refunded to your bank account.
💳 If you used a Credit Card (PaynoPain):
Make sure you approved the payment using the 3DS code (via SMS or your banking app).
📩 If everything seems fine and the amount is still not showing in your ESC Online account, please contact us and send your proof of payment.
📧 Email: support@estorilsoldigital.com
💬 Live Chat: Available on weekdays from 12:00 to 22:00
🔍 We’ll carefully review your case and, once resolved, you’ll receive a confirmation email!