🚫 If a tournament is cancelled before it starts, the buy-in and any registration fees will be fully refunded. 💸
🎟️ If you used a ticket to register, you may:
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Get the same ticket back, or
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Receive the equivalent amount in TM (Tournament Money), depending on the tournament settings. 💰
🏆 If a guaranteed prize tournament is cancelled, only the buy-ins will be refunded — the guaranteed prize is not paid out.
🥊In the case of a Knockout tournament, the Knockout fee paid at registration will also be refunded.🔁
📩 If you still need help, feel free to contact our Customer Support.
📧 Email: support@estorilsoldigital.com
💬 Live Chat: Available on weekdays from 12:00 to 22:00