Need assistance? Our Player Care team is always here for you.
The help widget is a practical and intuitive tool to find answers to your questions or get in touch with support. Follow the steps below to make the most out of the widget:
Mobile / APP SPORTS
- Menu
- Contact Us
On DESKTOP, simply click on "Contact Us" at the top of the page.
1. Search for Articles in the Help Center
- In the widget's search bar, enter keywords related to your question or the topic you want to explore.
- The widget will display a list of relevant articles based on your search.
- For example, when searching for "freebets," you will find related articles such as "How to Use Freebets?" or "What is a Freebet?"
- Read the articles directly in the widget or click to open the full article in the Help Center.
2. Didn't find what you were looking for?
- If your search doesn't return relevant information or you need further assistance, click the "Leave a message" button located at the bottom of the widget.
- Fill out the form with the details of your query, and you can attach up to 5 files.
- The message will be sent directly to our support team, who will respond via email as soon as possible.
You may also leave us a message by contacting us through our email: support@estorilsoldigital.com.
Player Care at ESC Online is a different league!