How to Search for Articles and Send Messages Using the Help Widget?

Need assistance? Our Player Care team is always here for you.

The help widget is a practical and intuitive tool to find answers to your questions or get in touch with support. Follow the steps below to make the most out of the widget:

Mobile / APP SPORTS

  • Menu menu icon ss.JPG
  • Contact Us

On DESKTOP, simply click on "Contact Us" at the top of the page.


1. Search for Articles in the Help Center

  • In the widget's search bar, enter keywords related to your question or the topic you want to explore.
  • The widget will display a list of relevant articles based on your search.
  • For example, when searching for "freebets," you will find related articles such as "How to Use Freebets?" or "What is a Freebet?"
  • Read the articles directly in the widget or click to open the full article in the Help Center.


2. Didn't find what you were looking for?

  • If your search doesn't return relevant information or you need further assistance, click the "Leave a message" button located at the bottom of the widget.
  • Fill out the form with the details of your query, and you can attach up to 5 files.
  • The message will be sent directly to our support team, who will respond via email as soon as possible.

 

You may also leave us a message by contacting us through our email: support@estorilsoldigital.com.

 

Player Care at ESC Online is a different league!

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