How to submit a complaint?đź“„

 

If something didn’t go as expected, we’re here to listen and help.

đź“© How can I submit a complaint?

You can submit your complaint through the Customer Support contact form or by sending an email to apoio@estorilsoldigital.com.

⏳ Is there a deadline for submitting a complaint?

You have 14 days from the date the situation occurred to submit your complaint.

🔎 What happens next?

Once we receive your complaint, we’ll confirm receipt and review the situation.

After our analysis, we’ll get back to you with our decision as soon as possible.

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