At ESC Online, we take Responsible Gaming very seriously.
If you feel like you're losing control or simply need someone to talk to, support is available — free, confidential, and without judgment.
🛡️ Player Support Line – Play Safely
The Player Support Line is a free, anonymous, and confidential psychological counselling service, specialized in addictive behaviours and dependencies, including excessive gambling.
📌 This line is an initiative by APAJO (Portuguese Online Betting and Gambling Association), in partnership with IAJ (Player Support Institute), and is available to players, family members, friends, or anyone in need of support, guidance, or simply someone to listen.
📞 How to contact?
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- ☎️Phone: +351 214 193 748 (🕓 Weekdays, from 4:00 PM to 8:00 PM)
- 📧Email: jogaremseguranca@iajpt.eu
Professionals with specialized training will listen and support you with empathy, without any form of judgment.
🧠 Also available: Linha Vida 1414 (SNS)
The Linha Vida 1414 is a public service from the Portuguese National Health Service (SNS), also specialized in addictive behaviours, including gambling.
📞 How to contact?
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- ☎️Phone: 1414 (🕐 Weekdays, from 10:00 AM to 6:00 PM)
- 📧Email: 1414@sicad.min-saude.pt
💬 You're not alone
If you feel you need help — or know someone who might — there is always someone on the other end ready to listen and support.
Your health and well-being come first. 🌱