🛂 I’m a foreigner living in Portugal: what documents do I need to verify my account?

If you are a foreigner living in Portugal, you can legally play on ESC Online. To verify your account, you’ll need to send a few documents that confirm your identity and residency. 👇

📄 Required documents for verification:

1. Visa or Residence Card

  • You must send a photo of the front and back

  • Make sure all 4 corners are visible and the content is clearly legible

2. Tax Identification Number (NIF)

  • This can be included on your visa/residence card

  • Or sent separately via an official supporting document

🖊️ Tip during registration:

If your visa or residence number includes letters, we recommend:

👉 Deselecting the option “I live in Portugal” in the registration form
This will allow you to correctly enter the full number, including any letters, without technical restrictions.

🔄 What happens after submission?

As the verification is not automatic, your documents will be reviewed by our team.
You’ll receive a confirmation email as soon as the process is complete ✅

 

❓Need help?

If you have any questions or are having trouble sending your documents, we're here to help:

📧 Contact us by email: support@estorilsoldigital.com 
💬 Or speak with our Live Chat Support, available on weekdays from 12:00 to 22:00 (GMT)

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