If you're having trouble uploading documents through our website, don’t worry — there are a few simple checks you can do to fix the issue quickly. 👇
✅ Check the points below:
📄 1. Supported file type
Make sure the documents you're trying to upload are in a valid format.
🔹 We accept files in: .jpg, .jpeg, .png, and .pdf
🌐 2. Internet connection quality
An unstable connection may interrupt the upload.
Try connecting to a stable Wi-Fi network or wait a few minutes before trying again.
🧼 3. Clear your browser's cache and cookies
If the site isn't loading properly, clearing your browser’s temporary data can help.
💡 After that, restart your browser and try again.
📱 4. Using a mobile phone?
Some mobile browsers may not support the upload feature correctly.
If possible, try accessing the website from a computer or use desktop mode on your mobile browser.
🔄 Still not working?
If you're still having issues after these checks, you can send your documents directly to:
📬 support@estorilsoldigital.com
🔗 Or use our contact form and attach your files there.