1. Please check if your email address includes symbols that may cause conflict with our registration platform. We suggest you try using a different email when registering on our website.
2. If a message about any data already in use or an existing account appears, please send us photographs of the original of your ID document, front and back (legible with the 4 corners visible), directly to our Customer Support email » support@estorilsoldigital.com , indicating the message that appears.
3. If all information is correct and you still encounter issues while creating your account, please send us the photograph of your identification card, legible, with all 4 corners of the document visible, as well as the mandatory fields in the registration form:
- Birthplace
- Professional situation
- Address
- Postal Code and City
- Mobile/Phone number
- Username (please, make sure not to choose a username already in use, nor to contain your name or surname)
- What is the desired registration bonus or if you want access to our registration offer bonus.
You can send the document directly to the email of our Customer Support Service » support@estorilsoldigital.com.