How can I make a withdraw request on the website?

Simple!

The instructions are the same for both mobile and PC:

  • Profile
  • Select Withdrawal

You only need to fill in the amount to withdraw, the IBAN, and the BIC/Swift, and then click Confirm.

At the top of the page, you can confirm the real balance available for withdrawals. If you also have a bonus balance, please confirm the playthrough rules!

If this is your first withdrawal request, you will be asked to send proof of your IBAN. You can find out more about this here.

Please make sure that all the information is correct. If the IBAN and/or BIC is incorrectly filled in or if the account is not owned or separate, your withdrawal request will be cancelled.

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