If you're a Moey customer, you can get an IBAN statement through Home Banking, exclusively via the App (it's not available on desktop).
📱 Via the App (Mobile)
Follow the steps below:
1️⃣ Open the App and tap on My Moey
2️⃣ Select Conta Moey
3️⃣ Then tap on Dados de conta
📥 You'll see the option to download your IBAN statement as a PDF
📹 Check the video below for a step-by-step guide!
📝 Note:
After downloading, the PDF document is usually saved in the Downloads or Files folder on your device.
That’s the original PDF document you should send us as proof. ✅