📱 Via the App (Mobile)
To obtain the IBAN proof document through the Banco CTT app, follow the steps below:
1️⃣ Access the Banco CTT app
2️⃣ Tap on "Accounts" (at the bottom of the screen)
3️⃣ Select "IBAN Confirmation"
4️⃣ Choose the option to send by email ✉️ – you will receive the PDF document in your email inbox.
📎 Important: please send us the original file (do not rename or edit it).
💻 Via Web Version (Desktop)
You can obtain an IBAN confirmation document through your CTT Home Banking on a web browser by following the steps below:
1️⃣ Access CTT Home Banking
2️⃣ Select the "Accounts" option
3️⃣ Choose "Share IBAN Confirmation"
4️⃣ Click on "Download"
📝 Note: The downloaded file is the confirmation document you must send to validate your IBAN. It is usually saved in the Downloads folder on your device.